General
Q: What areas do you serve in Central Arkansas?
We serve Vilonia, Conway, Greenbrier, Mayflower, Wooster, and the surrounding Faulkner County area.
Not sure if we cover your location? Call us at 501-514-4038 and we'll let you know right away.
Q: Are you licensed, bonded, and insured?
Yes. We are fully licensed, bonded, and insured. Our Master Plumber license number is MP# 5500, issued by the State of Arkansas.
You can hire us with complete confidence that all work is done legally and professionally.
Q: What are your business hours?
Our regular hours are Monday through Friday, 8:00 am to 5:00 pm.
On Saturdays and Sundays we are available by appointment.
For urgent situations outside regular hours, call 501-514-4038 and we will do our best to help.
Q: What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and cash.
Q: Do you serve both residential and commercial customers?
Yes. We work with homeowners and businesses throughout Central Arkansas.
From a single clogged drain in a home to a full commercial plumbing repair in a restaurant or office building, our licensed master plumber has the experience to handle it.
Drain Cleaning
Q: What causes drains to clog?
Kitchen drains most commonly clog from a buildup of grease, cooking fats, and food debris.
Bathroom drains typically clog from hair and soap residue.
Main sewer lines can be blocked by tree root infiltration, years of buildup, or pipe damage.
If your drain is moving slowly, it is best to have it assessed before it becomes a complete blockage — which is usually more expensive to fix.
Q: Should I use chemical drain cleaners from the store?
We generally advise against heavy use of store-bought chemical drain cleaners.
While they can provide short-term relief, they often do not fully clear the clog and the harsh chemicals can corrode your pipes over time — especially in older homes with galvanized or PVC piping.
Professional drain snaking or hydro-jetting removes the blockage completely and safely, without damaging your pipes.
Q: How much does drain cleaning cost in Central Arkansas?
The cost depends on the type and severity of the clog — a simple snaking job differs from a sewer line repair.
Call 501-514-4038 and describe what you are experiencing, and we can give you a better idea over the phone.
Q: How do I know if I have a sewer line problem?
Warning signs of a sewer line problem include:
1. Multiple slow or backed-up drains throughout the house at the same time
2. Gurgling sounds coming from toilets or drains
3. Sewage odors inside the home or in the yard
4. Unusually wet or lush grass over where the sewer line runs underground
If you notice any of these signs, call us right away at 501-514-4038. A sewer backup is a health hazard and should be treated urgently.
Plumbing Services
Q: What plumbing services do you offer?
We offer a full range of residential and commercial plumbing services, including:
5. Pipe repairs and replacements
6. Faucet and fixture installation
7. Drain and sewer line cleaning and repair
8. Water heater installation, repair, and replacement
9. Gas line repairs
10. Root infiltration clearing
11. Preventive plumbing inspections
12. Complete system upgrades
Q: Can you help with gas line repairs?
Yes. Gas line repairs require a licensed professional and should never be attempted as a DIY project.
Our licensed master plumber is qualified to handle gas line work safely.
If you smell gas in your home, leave the building immediately, call 911, and then contact us.
Q: How do I prevent plumbing problems in my home?
A few simple habits go a long way:
13. Never pour grease or oil down the kitchen drain
14. Use a drain strainer in showers and tubs to catch hair
15. Only flush toilet paper — wipes, paper towels, and hygiene products cause major blockages
16. Have a preventive plumbing inspection every few years to catch issues early
17. Know where your main water shutoff valve is located
Water Heaters
Q: Do you repair and replace water heaters?
Yes. We install, repair, and replace gas and electric water heaters for both residential and commercial customers.
In most cases, we can provide same-day service for water heater failures. Call 501-514-4038.
Q: How long does a water heater typically last?
Traditional tank water heaters typically last 8 to 12 years.
If your water heater is over 10 years old and you are experiencing issues, replacement is often more cost-effective than continued repairs.
Q: What are the signs that my water heater needs to be replaced?
Signs it may be time to replace your water heater include:
18. Rusty or discolored hot water
19. Rumbling or popping sounds coming from the tank
20. Visible rust or corrosion on the unit
21. Water pooling around the base of the heater
22. Running out of hot water more quickly than before
23. The unit is 10 or more years old
Call us at 501-514-4038 and we can assess whether a repair or replacement makes more sense for your situation.
Emergency & Pricing
Q: Do you offer same-day or emergency plumbing service?
Yes. We offer same-day service and emergency appointments.
If you have a plumbing emergency — a burst pipe, sewage backup, flooding, or no hot water — call us immediately at 501-514-4038 and we will get to you as fast as possible.
Q: What should I do if I have a plumbing emergency right now?
Step 1: If water is flooding, shut off your main water valve immediately. It is usually located near your water meter, under a sink, or in a utility closet.
Step 2: If you smell gas, leave the building, do not turn on lights or use any switches, and call 911.
Step 3: Call us at 501-514-4038. We will walk you through any immediate steps and dispatch a plumber to your location.
Q: Why should I choose Central Arkansas Drain Cleaning & Plumbing?
We are your trusted neighborhood plumber — locally owned, licensed, and committed to honest work.
Our customers consistently tell us two things: our prices are fair and upfront, and we show up and get the job done right the first time.
We have been serving Vilonia and the surrounding Faulkner County community for years, and we take that relationship seriously.
Know someone who needs insurance? Great! Now you can feel good and get rewarded for it.
Our referral program is simple: send someone our way, and if we help them get covered, we’ll say thank you in a meaningful way. You can choose to have us make a donation to an organization (yes, it can even be made in your name), or we’ll send you a gift card as our way of showing appreciation.
No awkward sales pitches. No pressure on your friends. Just you pointing them toward good coverage—and us turning that into something positive. Referrals that protect people and do some good? We like that kind of math.
